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Shipping & Returns

Shipping and Returns


All purchases are final, however, if you wish to cancel your order please contact customer service ASAP. 
If we have not shipped your order you can get a full refund.
If we have already shipped your order we cannot accept returns.

Shipping Rates:

We ship via Fed Ex, UPS, and USPS to secure the best rates and discounts.
We are proud to be able to offer FREE shipping on all orders over $120.


100% Satisfaction Guarantee.
If you are not satisfied we will issue you a full refund.
We cannot accept returns for baby food products - please dispose and recycle. 
Please contact customer service by email at support@holleusa.com with the following information:

  • Order number
  • Damaged product item description
  • Condition of damaged product upon arrival
  • The date and time package was received
  • The reason you are asking for a refund

Shipping Timeline:

Please note that your order should arrive within 2-9 days business days from the time you placed your order. When your package ships, we will send you a confirmation email with a link to track your order.  We ship via FedEx, UPS, and USPS.

Additional Resources:

If you have any questions regarding your order, please contact us at 888-507-7275 or support@holleusa.com.

Amazon Purchases:

If you purchased Holle products from Amazon, please contact Amazon for further assistance. If you have any questions,  please contact customer service at customerservice@holleusa.comPhone number: 888-507-7275. We are here to help!

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